Shipping Policy

Last Updated: August 2026

At Noore, we strive to deliver your jewellery safely and as quickly as possible. Please read our shipping policy below for complete details.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During sale periods, festive seasons, or high order volumes, processing may take slightly longer.

Shipping Timeline

Estimated Delivery: 7–10 Business Days across India.
Delivery timelines are estimates and may vary depending on your location, courier partner availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Free Shipping on all prepaid and COD orders above ₹899.
A shipping fee of ₹79 will be charged for orders below ₹899.

Shipping charges (if applicable) will be displayed during checkout before payment.

Cash on Delivery (COD)

Cash on Delivery is available only for eligible PIN codes.
Availability of COD will be shown during checkout after entering your delivery PIN code.
Noore reserves the right to disable COD for certain locations or high-risk orders.

Order Tracking

Once your order has been shipped, you will receive:

Order Confirmation Email/SMS
Shipping Confirmation
Tracking ID & Courier Details

You can track your order anytime through our Track Order page.

Delivery Attempts

Our courier partner will usually make multiple delivery attempts. If the order remains undelivered due to:

Incorrect address
Incorrect phone number
Customer unavailable
Refusal to accept delivery

the shipment may be returned to us. Re-shipping charges may apply for sending the order again.

Delivery Delays

While we always aim to deliver within the estimated timeline, delays may occur due to:

Natural disasters
Weather conditions
Government restrictions
Remote delivery locations
Courier operational issues
High festive order volumes

We appreciate your patience in such situations.

Address Changes

If you need to modify your shipping address, please contact our customer support within 12 hours of placing your order. Once the order has been shipped, address changes may not be possible.